|Help - Getting Started|
While most of our buyers and sellers are trustworthy and reliable, we provide some safeguards to help you experience a safe environment on Kraftwurx.
Our rules and policies
To promote a safe environment, we have rules and policies that help support government laws and regulations, and provide a positive and safe experience for everyone.
All members are responsible for reviewing and understanding our policies and all applicable laws and regulations, as outlined in the Terms of Service. If you violate our policies, your listings may be removed, and your buying and selling privileges could be limited.
How we help protect your account
Fraudulent (spoof) email and websites, which are used to steal personal and account information, are one of the biggest threats to account security. Itâ€™s important for all members to be aware of the following:
Benefits of our Feedback system
After you complete a transaction, we encourage you to rate your experience. This feedback helps everyone. You can leave a seller ratingÂ by clicking ton their user ID and visiting their profile page.
How we help protect your privacy
We use procedural and technical safeguards, including firewalls, encryption, and Secure Socket Layers (SSL) to help protect your personal information against loss, theft, and unauthorized access and disclosure by users inside and outside the company.
To help protect the privacy of all members, members can only communicate with other members directly who have accepted a friends request.
How we secure emails sent by external parties
We provide secure communication for all partiesâ€”including customers, vendors, and any business partners outside of Kraftwurx through our in-mail and private chat system however; Kraftwurx will never ask you to provide sensitive information through email.