Staying Safe Print
Help - Getting Started

Note:
This article is designed to inform you about staying safe online.
There are many reasons you should follow these guidelines.

While most of our buyers and sellers are trustworthy and reliable, we provide some safeguards to help you experience a safe environment on Kraftwurx.

 

Our rules and policies

To promote a safe environment, we have rules and policies that help support government laws and regulations, and provide a positive and safe experience for everyone.

 

Type of policy

     Description

Terms of Service

    These policies apply to everyone using our website.

Privacy Policy

    Privacy policies on Kraftwurx apply to everyone.

Intellectual Property

   This document describes how Kraftwurx treats your intellectual

   property and the property of  others.

Prohibited items

   These policies describe restricted or prohibited items, such as

   offensive materials.

All members are responsible for reviewing and understanding our policies and all applicable laws and regulations, as outlined in the Terms of Service. If you violate our policies, your listings may be removed, and your buying and selling privileges could be limited.


How we help protect your account


Fraudulent (spoof) email and websites, which are used to steal personal and account information, are one of the biggest threats to account security. It’s important for all members to be aware of the following:


  • We will never ask you to provide sensitive information through email.
  • If you suspect an email you’ve received is fraudulent, sign in to My xxx and check your messages. If we sent the email to you, it will also appear on the Messages section of My xxx.

 

Learn how to recognize and report spoof email and spoof websites and attempted identity theft.


Benefits of our Feedback system

After you complete a transaction, we encourage you to rate your experience. This feedback helps everyone. You can leave a seller rating  by clicking ton their user ID and visiting their profile page.

 

How we help protect your privacy

We use procedural and technical safeguards, including firewalls, encryption, and Secure Socket Layers (SSL) to help protect your personal information against loss, theft, and unauthorized access and disclosure by users inside and outside the company.


To help protect the privacy of all members, members can only communicate with other members directly who have accepted a friends request.

 

How we secure emails sent by external parties

We provide secure communication for all parties—including customers, vendors, and any business partners outside of Kraftwurx through our in-mail and private chat system however; Kraftwurx will never ask you to provide sensitive information through email.

 

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