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Help -
Getting Started
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Note:
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This article is designed to explain how to contact Kraftwurx.
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If you need help, you can contact us. We'll be able to help you quickly by chatting with you online or through a quick phone call.
To contact us:
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Click the Contact us button on the upper right side of this page.
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You may be asked to sign in. (This helps us find your account information.)
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Select the topic that best matches your issue from the drop-down menu.
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We'll show a quick way to resolve your issue yourself, or show you the best way to contact us.
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Click the Call us, Chat with us, or Email us link on the right side of the page.
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Contact us
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Tips
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Phone
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We offer phone support for most issues. Selecting the topic that best matches your question will help us make sure your issue is resolved as quickly as possible.
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Make sure that you use the phone number and PIN you're given. This ensures that we have the information we need when we talk to you.
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Don't share the phone number with others. There are different phone numbers to contact different xxx Customer Support team.
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Chat
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You can also chat with us live (during normal business hours).
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Email
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We may ask you to send us an email if we need to investigate your issue further (for example, if you want to report a policy violation).
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Please make sure you fill out the form completely and with as much detail as possible.
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Answer Center
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Things to keep in mind when contacting us
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When contacting us, provide as many details as you can. Include dates, item number, user IDs, and any steps you took before asking your question.
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- Depending on your specific issue or question, not all of the contact options may be available.
Important:
- You may need to disable your pop-up blocker to make sure you see all the information in customer support
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